Companies who have for the last few years worked hard to improve their processes, you have identified all the low hanging fruit and need assistance moving the improvement process forward.
Organisations develop products and services to meet the needs of their customers. These products and services are the result of activities (processes). Every day your employees work hard replaying these processes. Management and employees of organisations are often too close to their business processes, they have developed a fixed business paradigm and cannot see how their processes fail to meet the needs of their customers. Over time unnecessary activities, errors and mistakes become hidden and embedded in the normal work of your employees. These inefficiencies and waste go unrecognised and unchallenged.
Many organisations launch improvement initiatives to improve their operational performance. They identify individuals to lead these improvement initiatives. Often these individuals will be given training in lean and other improvement techniques, and will then be expected to transform the operational performance of the organisation. Our experience shows this approach is seldom successful.
Maintaining lean improvement requires practice and experience. To ensure ongoing competitiveness requires the introduction of a continuous improvement culture and even in a small organisation this can present a significant challenge. Too often the internal resources have not got the time or experience.
Lean Change Agents
Our lean change agent service is designed to support and facilitate your improvement programme. We provide an experienced improvement expert to guide your improvement programme, train key staff, provide coaching or facilitate rapid (kaizen) events.
Lean improvement provides a real opportunity to deliver operational improvements.
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